Contact information

Have a question about your E-bike build? We’re here to help!

Whether you need technical advice on motor compatibility, assistance with your controller settings, or have a question regarding your order, the SurgeGlide team is ready to provide expert support.

📧 Email Us For all inquiries, please reach out to us at: lyon@surgeglide.com Our team typically responds within 48 hours. We appreciate your patience as we provide each builder with the detailed attention they deserve.

💬 Pre-Sales & Technical Support Unsure which torque arm or wiring harness fits your frame? Send us a message! If you are asking about an existing order, please include your Order Number (e.g., #SG1001) in the subject line for quicker service.

⏱️ Business Hours Monday – Friday: 9:00 AM – 6:00 PM (EST) Saturday – Sunday: Closed (We will get back to you as soon as possible on Monday!)