Shipping policy

🚚 Shipping Policy

Thank you for choosing SurgeGlide. We are committed to providing a seamless, high-speed shopping experience for the North American DIY community.

We offer a fully transparent pricing model for our customers in the United States and Canada. What you see is what you pay.

Standard Products: All regular in-stock orders are processed and dispatched within 48 hours (excluding weekends and holidays).
Customized Products: Tailor-made items (e.g., specific wire harnesses or motor tunes) follow a custom timeline based on technical complexity. We will confirm the specific schedule with you during our direct communication.
📦 Shipment Confirmation: Once your order hits the road, you will receive a confirmation email with a Tracking Number to follow your package every step of the way.

We take the headache out of international shipping.

No Hidden Fees: SurgeGlide covers all customs duties, taxes, and import fees.
Total Landed Cost: The price at checkout is your final price. You will NOT be required to pay any additional fees to the carrier upon delivery. We take full responsibility for all cross-border tax requirements.

Once dispatched, the estimated delivery windows are:

In the rare event that an item becomes unavailable after you place an order:

Prompt Notification: We will contact you via email within 48 hours.
Flexible Options: You can choose a compatible replacement or a 100% full refund.
Zero Risk: No handling or processing fees will ever be charged for cancellations due to stock issues.